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Ciao! perché non prendi parte alle discussioni e non dici la tua? Registrati ora!
fabio galluzzo
I'm a 34 years old italian guy and since October 2016 I've started working as a
Guest Relation Agent, Pr and Marketing Manager, Sales and Revenue Assistant in different hotels of Rome, helping people from all over the world to enjoy their holidays or business travels in the Eternal City.
Before that, I've worked for more than five years as a PR and Communication
Manager in different companies and firms playing several roles of responsibility. These experiences have allowed me to develop skills such as helping firms to build up their brands and leading a team of five people in advertising campaigns.
I've also worked as a Sales Account for 16 months. During this time I managed a portfolio of more than 60 customers and gained great abilities in Customer Care, Customer Relationship Management and problem solving.
I'm an Italian mother tongue, I speak English and French quite welland I also started to study Spanish since a few months. I really enjoy working in tourism but I want to do it at a higher level.
Guest Relation Agent, Pr and Marketing Manager, Sales and Revenue Assistant in different hotels of Rome, helping people from all over the world to enjoy their holidays or business travels in the Eternal City.
Before that, I've worked for more than five years as a PR and Communication
Manager in different companies and firms playing several roles of responsibility. These experiences have allowed me to develop skills such as helping firms to build up their brands and leading a team of five people in advertising campaigns.
I've also worked as a Sales Account for 16 months. During this time I managed a portfolio of more than 60 customers and gained great abilities in Customer Care, Customer Relationship Management and problem solving.
I'm an Italian mother tongue, I speak English and French quite welland I also started to study Spanish since a few months. I really enjoy working in tourism but I want to do it at a higher level.
- Compleanno
- 20 Aprile 1985 (Età: 39)
- Località
- Roma
- Sommario professionale o qualcosa su di te
- Guest, Pr and Marketing Hotel Manager
- Settore
- Turismo / Hotel
- Formazione
- 2019 – Master: Tourism and Hospitality Management
Business School 24 - Il Sole 24 Ore
Main Topics: Economy and Business Organization, Revenue Management, Big Data Management, Marketing, Innovation and Digital Transformation, Sustainable Tourism, Experiential Tourism
2010 - Master: Publishing, Journalism and Cultural Management
University La Sapienza, Rome, Italy
Thesis Title: ‘The Book Promoted. Marketing in a Publishing House’
Main Topics: Publishing, Cultural Journalism, Cultural Marketing, Communication
2009 - Degree in Foreign Languages and Literatures
University of Catania, Italy
Thesis Title: ‘Publishing in Concentration Times. Usa, France, Italy: differences’
from 01/2008 to 06/2008 - Socrates-Erasmus Project
Université de Franche-Comté, Besançon, France
Main Topics: English, French, Literature, History, Geography
- Località, Paese [es. Roma, Italia]
- Roma, Italia
- Competenze principali
- PR and Events | Marketing and Sales| Brand Reputation | Digital and Social Media |
Guest Relation
- Posizioni lavorative precedenti
- Tree Charme Collection – Collection of n. 2 Three*** Stars hotels and 1 Guest House in Rome
Guest,
Pr and Marketing Manager 04/2019 to 10/2019
Three Charme Parliament Boutique Hotel Guest Manager
Three Charme Bistrot Event and Marketing Manager
Revenue Management Assistant
Rome Garden Hotel, Rome – Three*** Stars hotel in Rome
Back Office and Front Office Manager 04/2017 to 03/2019
Handling the administrative aspects of the hotel including human resources and data entry. In addition, providing information about accommodations and hospitality as well as selling and resolving customer complaints. Revenue Management Assistant
Hotel Locanda Cairoli, Rome - Four**** Stars hotel in Rome
Guest Relation Agent 05/2016 to 3/2017
Customer reception, check in and check out, booking entry, rooms management, concierge service
- Gender
- Uomo
- Formazione Specialistica - Master
- Master: Tourism and Hospitality Management
Business School 24 - Il Sole 24 Ore
- Laurea triennale e/o Magistrale
- Degree in Foreign Languages and Literatures
- Università
- University of Catania, Italy
- Titolo tesi di Laurea
- Publishing in Concentration Times. Usa, France, Italy: differences
- Conoscenze Informatiche
- Software: MS Office (Word, Excel, PowerPoint), Nuconga, Webhotel, Cinquestelle, Simple Booking
Web/Multimedia: Search Optimization, Web Server Administration, Content Management Systems
- Conoscenze linguistiche
- English C1 | French C1 | Spanish A1
Contatti
- Skype
- fightfortheright1